Your privacy is score8's priority. This document transparently explains how we collect, store, use, and protect your personal data as a member of our online entertainment platform in Malaysia.
Quick Summary: score8 only collects data that is strictly necessary to operate our services. We do not sell your data to anyone. All your information is encrypted and stored securely. You have the right to access, correct, or request deletion of your data at any time.
Score8 (operating under the domain score8.onl) is fully committed to protecting the privacy and personal data security of all members and visitors to our platform. This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and global best practices in data protection.
This policy applies to all personal data we collect across various channels, including the score8.onl website, the score8 mobile app, customer support channels (live chat, email, Telegram), and all gaming and financial services we offer.
By registering as a member or continuing to use the score8 platform, you acknowledge that you have read, understood, and agreed to how we handle your personal data as described in this Privacy Policy. If you do not agree with any provision herein, please discontinue use of our platform and contact our team to close your account.
Score8 only collects data that is strictly necessary to provide our services safely, efficiently, and in compliance with applicable laws. The following are the categories of data we collect:
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, national ID number, date of birth, selfie photo | KYC verification, AML legal compliance |
| Contact Data | Phone number, email address, username | Account communications, security notifications |
| Financial Data | Bank account number, bank name, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, operating system, web browser | Account security, fraud detection |
| Gaming Data | Wagering history, game selections, win records | Experience enhancement, responsible gaming compliance |
| Usage Data | Pages visited, time spent on platform, buttons clicked | Platform analytics, UX improvement |
We may also collect data you voluntarily provide when contacting our customer support, participating in promotions or surveys, or during any additional verification processes required.
score8 not collect your credit or debit card number directly. All payments are processed through certified, secure payment gateways that handle card data in accordance with PCI DSS standards.
Every piece of data we collect has a clear and lawful purpose. We do not use your data for purposes unrelated to the provision of score8 services. The following are the primary purposes for which your data is used:
The legal bases we rely on to process your data are: performance of a contract (membership agreement), legal obligation (PDPA, AML), legitimate interests (security and fraud prevention), and your consent given at registration.
Score8 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. However, in the course of operating the platform, we may need to share certain data with the following parties:
All third parties we work with are bound by strict data protection agreements and are required to handle your data in accordance with security standards equal to or exceeding those of score8.
In cases where data must be transferred outside Malaysia (for example, to international cloud service providers), score8 ensures that adequate protection mechanisms are in place before any such transfer takes place.
The security of your data is our highest priority. score8 implements comprehensive layers of technical and organisational protection to ensure your personal data is safeguarded against unauthorised access, alteration, disclosure, or destruction.
Technical measures we employ:
Data retention period: score8 retains members' personal data for as long as the account is active and for a minimum period of 7 years after account closure to fulfil legal compliance obligations, particularly financial record-keeping and AML requirements. Data that is no longer required will be securely deleted or anonymised.
Score8 uses cookies and similar tracking technologies to enhance your experience on our platform, understand usage patterns, and ensure the security of your session. The following are the types of cookies we use:
You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect the functionality of the score8 platform. For more information on managing cookies in your browser, please refer to your browser's documentation.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by score8:
You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 business days.
If your data is inaccurate or outdated, you may request a correction through the account profile section or by contacting our support team.
You may request the deletion of your personal data, subject to any legal retention obligations still in force.
You may withdraw your marketing consent at any time by clicking "unsubscribe" in our emails or through your account settings.
You may request your data in a machine-readable format (JSON or CSV) for transfer to another platform if required.
You may object to the processing of your data for specific purposes such as direct marketing or automated profiling.
To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will process your request within the timeframe prescribed by applicable law.
The score8 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.
If we determine that personal data of a minor has been collected inadvertently, we will take immediate action to delete that data and close the associated account without any refund.
Parents and guardians who suspect their child has registered on the score8 platform without authorisation are requested to contact us immediately at [email protected] so that prompt action can be taken.
The score8 platform may from time to time contain links or references to third-party websites or services, such as game software providers or payment partners. Please note that this Privacy Policy applies solely to the score8 platform.
Score8 is not responsible for the privacy practices or content of those third-party websites. We encourage you to read the privacy policy of each website you visit separately, especially before providing any personal information to them.
Any interaction you have with third-party websites or services is at your own risk, and score8 has no control over how they handle your data.
Score8 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our data practices, relevant legislative changes, or improvements to our services.
When we make significant changes, we will notify you via:
It is your responsibility to review this Privacy Policy periodically. Your continued use of the score8 platform after any amendments take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding how score8 handles your personal data, our privacy team is ready to listen and assist you:
We are committed to addressing all privacy-related enquiries within 3 business days. For more complex requests such as data access requests or account deletion, we will provide a status update within 7 business days.
If you believe that we have not handled your privacy complaint satisfactorily, you have the right to lodge a complaint with the Personal Data Protection Department (PDPD) of Malaysia, which is the relevant regulatory authority.
We invest seriously in security infrastructure so you can play with peace of mind, free from privacy concerns.
All data transmitted between your device and score8 servers is encrypted using 256-bit SSL — the same security standard used by leading banks in Malaysia. Your data cannot be intercepted by third parties.
This commitment is not merely a promise — it is embedded in score8's core operating policy. Your personal data is never sold, rented, or shared with third-party advertisers or data brokers for any commercial purpose.
Score8 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We undergo periodic compliance audits to ensure our data handling practices remain aligned with local legal requirements.
You have full control over your data. Through your score8 account settings, you can update personal information, manage marketing communication preferences, and request data deletion — all self-service, with no long wait times.
The score8 fraud detection system operates in real time, monitoring every transaction and login activity to identify suspicious patterns. If an anomaly is detected, immediate protective measures are activated to secure your account.
Score8 has a dedicated internal privacy team to handle all data-related enquiries and requests. Every privacy complaint is taken seriously and handled with full professionalism within the stipulated timeframe.
Your data is protected. Your gameplay is secure. Your withdrawals are fast. Register today and experience the difference of a platform that truly puts its members' privacy first.